Legal
Refund Policy
Last updated July 2026
We want you to feel good about your Welltimed membership. This policy explains how refunds and cancellations work.
1. 14-day money-back guarantee
If you're not satisfied within 14 days of your first payment, email us and we'll refund that payment in full — no lengthy forms required. This applies to your initial purchase only.
2. Cancelling your membership
You can cancel anytime from your account. When you cancel, you keep access until the end of the current billing period, and you won't be charged again. We don't lock you into long-term contracts.
3. Recurring charges after 14 days
Monthly charges after the initial 14-day window are generally non-refundable, since you have continued access to the full Service for that period. If you forgot to cancel and were billed for a new month you didn't intend to use, contact us — we review these case by case and try to be fair.
4. How to request a refund
Email support@welltimed.app from the address on your account with the word "Refund" in the subject. Approved refunds are returned to your original payment method, typically within 5–10 business days depending on your bank.
5. Exceptions
We may decline refunds in cases of clear abuse of this policy, such as repeated subscribe-refund cycles or violations of our Terms of Service.
This is a general-purpose template provided for a demo product and is not legal advice. Have a qualified attorney review your policies before relying on them for a live business.